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Buying With The Artling
All you need to know when shopping on theartling.com.
What does it mean for an artwork to have a blockchain certificate?
A blockchain certificate (Startbahn Cert.) provides and manages secure digital certificates for artworks. Details about a work are stored and chronicled on a blockchain, ensuring that shifts in its value and reception are recorded correctly, no matter how many times the work changes hands. Upon purchase of an artwork, buyers will receive an email from Startbahn Cert. notifying them of their login d
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What are the different types of Prints listed on The Artling?
We have a variety of artwork types listed on theartling.com, from Limited Edition Prints to Open Edition Prints. **Open Edition Prints **come in a variety of materials that you can choose from, you can see below for further information: **Acrylic Prints: ** An Acrylic Print takes an image printed onto photographic paper, and mounts it below a layer of clear plastic., This results in a completely flat mount and incredibly cl
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How do I use the “View in My Room” feature on The Artling?
The “View in My Room” feature is available on The Artling. This special feature lets you virtually view the artwork before you buy them! Please follow these following steps to access the View in My Room feature: Select the artwork you want to view in your room, and press on the small icon on the bottom left: Upload an image of your wall, with the respective dimensions (in
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Does "Canvas Board" mean that the artwork does not require framing or mounting?
If an artwork is stated as on canvas board, it means that the artwork will already come with a backing and does not need to be stretched. However, we can arrange additional framing should you prefer it. Find out more here.
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How do I use the Augmented Reality feature on The Artling’s mobile App?
The Augmented Reality feature is available on The Artling’s iOS App (Download it here). The Artling’s iOS App offers you to virtually place your artwork on any wall, anywhere! Please follow these following steps to access the Augmented Reality feature: Open The Artling iOS App on your mobile Login to your profile Select the
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Who can use Atome?
Atome is available as a payment option if you live in Singapore, are at least 18 years old, and use a Singapore-based credit or debit card for your purchase.
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What is Atome?
Atome is an installment-based, interest-free payment option that gives you an alternative way to pay for eligible orders on theartling.com. Instalment payments are automatically deducted from your registered Singapore-issued credit or debit card on a monthly basis. Atome will inform you of the deduction in advance via SMS.
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What products can I pay for using Atome?
Atome is available for all artworks, design items, prints, and books below SGD 3,000 online on theArtling.com.
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What are the different types of currencies displayed?
As The Artling site operates in USD, the main currency displayed is United States Dollars (USD). You may select the currency that you wish to be displayed on the site by clicking on the "USD" icon on the top right corner of the website. **Please note that any other currency shown is for display purposes only which is subject to exchange rates on the day of your purchase, and you will still be charged
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How do I make a purchase?
The Artling is a fully transactional e-commerce platform. Unless indicated, all items on the site are for sale and available for purchase directly through the site. Simply select “Add to Cart” on the details page of the work you wish to buy. You can continue to checkout by clicking on the Cart icon at the top of the page.
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How do I know if a work is available?
All items on the site are available for sale unless indicated as “Sold". If you encounter a sold-out item and would like to enquire after similar works, please e-mail contact@theartling.com. On the rare occurrence that an item’s sold-out status has not been updated, The Artling will notify you in the case of purchase and promptly issue a full refund.
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What payment methods does The Artling accept?
We accept the following payment options: Credit Card - You can pay with any major credit card through our secure checkout system via Stripe. Stripe accepts most credit cards, including American Express, Discover, Mastercard and Visa. Atome - You can also pay in 3 monthly instalments using Atome, with 0% interest, if your order is eligible. Atome can only be used for orders below SGD 3,000, and you’ll see this option upon checking out in your cart or on the product page. 