Question 1

What is The Artling's commission?

Accepted Answer

The Artling's commission is charged as a flat rate on online and offline sales made through the platform, depending on the Product category. The listed price should include The Artling’s commission.

Question 2

What are the guidelines for image uploads?

Accepted Answer

Please make sure your images fulfill the following requirements:

High-resolution image. We recommend images that have 1200px on the longer side, minimum 72 dpi.
A JPEG or PNG file, up to 10MB.
Images of your work must be in-focus and show the artworks in full.
The dimensions must be accurate.
The artwork has to be well-cropped and centered. If the artwork comes with a frame, please mention it in the description.
Include maximum of 1 interior shot.
The image should be of the actual product, and not a render. We do not accept prototypes at this time.

Example:

**For design products: ** For design products:

If you have a product that is in different colors, please list each color as a separate listing.
The first image should include only the main product being listed. The secondary images can include images that feature other products.

Question 3

How do I organise for shipping of my item?

Accepted Answer

There are three shipping instructions listed below; (i) local shipments and deliveries within Singapore (ii) international shipments to Singapore and (iii) international shipments outside of Singapore. The steps and information below are important to follow in order to prevent any issues and delays with shipment.

i. For local shipments and deliveries within Singapore, use the shipping details below.

Ship-To/Delivery Address Client’s Name & Contact No. Client’s Singapore Address

ii. For international shipments to Singapore, use the shipping details below.

Consignee The Artling Pte Ltd 91B Tanjong Pagar Road Singapore 088 512 Contact No. +65 6223 0037

Ship-To/Delivery Address Client’s Name c/o The Artling Pte Ltd Client’s Singapore Address Contact No. +65 6223 0037

It is important to list The Artling as the consignee for the shipment so that any payable taxes will not be charged to the client. The Artling will pay any taxes for a Singapore shipment on behalf of the local client.

iii. For international shipments outside of Singapore, use the shipping details below.

Ship-To/Delivery Address Client’s Name & Contact No. Client’s Address

For all artwork shipments, please ensure that shipping insurance is included for the full artwork price.

Question 4

What do I have to do to ship the artwork?

Accepted Answer

If your artwork has been sold, the standard process for shipment to the client is as follows:

Condition Check
Certificate of Authenticity
Pack Artwork
Organise Shipping
Tracking Details

Question 5

Are there specific criteria for the selection of artworks on the website?

Accepted Answer

The Artling is a curated site, and all pieces listed on the platform are reviewed by our team and selected before they are listed. Our team selects pieces that we believe have the greatest market potential for our clientele, and we focus on working with artist/designers who have a proven track record.

Artworks will be assessed based on the following selection criteria:

Does the artwork have a clear concept and strong technical skill?
Does the artwork demonstrate a creative approach to its composition, colors and design elements?
Do the artwork image(s) follow the guidelines?
Does the artist/designer have an established practice?
Is the quality of the work comparable to the other artworks on The Artling?

Please note that we reserve the right to select which pieces are selected to be published and we do not select artworks that present crude nudity, violence, or pieces that depict discrimination of any kind.

Question 6

How do I use the “View in My Room” feature on The Artling?

Accepted Answer

The “View in My Room” feature is available on The Artling. This special feature lets you virtually view the artwork before you buy them! Please follow these following steps to access the View in My Room feature:

Select the artwork you want to view in your room, and press on the small icon on the bottom left:

Upload an image of your wall, with the respective dimensions (in cm or inch)
Drag the pointers on each corner of the box to mark out the wall you would like to place the artwork on
Click and drag the artwork to move it around!

Example:

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