Q: What happens when I sell my Artwork?

For Artists, Designers & Galleries <ol> <li>Customer registers interest in your item: You will receive an automatic email notifying you about the customer's request for the shipping cost of your item to their address</li> <li>Provide shipping cost: You will need to provide an accurate shipping cost from the item location to the buyer's address. The customer will then decide if they would like to proceed with their purchase.</li> <li>Ship to their address: If they do proceed and check out, you will be notified and will then need to ship the item to their address. Please use a professional art handler or recognized local or international courier to ship the item to their address, and send us the shipment's tracking details!</li> </ol> For Artists with Open Prints <ol> <li>You will receive an automatic email notification</li> <li>Send the high-resolution file of your work for us to organize printing</li> </ol> Please refer to our full Terms here if you're an Individual <a href="https://theartling.com/en/info/tos-artist/">Artist/Designer</a> or if you're a <a href="https://theartling.com/en/info/tos-gallery/">Gallery</a> for further details.

Question 1

What is The Artling's commission?

Accepted Answer

The Artling's commission is charged as a flat rate on online and offline sales made through the platform, depending on the Product category. The listed price should include The Artling’s commission.

Question 2

What are the guidelines for image uploads?

Accepted Answer

Please make sure your images fulfill the following requirements:

High-resolution image. We recommend images that have 1200px on the longer side, minimum 72 dpi.
A JPEG or PNG file, up to 10MB.
Images of your work must be in-focus and show the artworks in full.
The dimensions must be accurate.
The artwork has to be well-cropped and centered. If the artwork comes with a frame, please mention it in the description.
Include maximum of 1 interior shot.
The image should be of the actual product, and not a render. We do not accept prototypes at this time.

Example:

**For design products: ** For design products:

If you have a product that is in different colors, please list each color as a separate listing.
The first image should include only the main product being listed. The secondary images can include images that feature other products.

Question 3

What do I have to do to ship the artwork?

Accepted Answer

If your artwork has been sold, the standard process for shipment to the client is as follows:

Condition Check
Certificate of Authenticity
Pack Artwork
Organise Shipping
Tracking Details

Question 4

How do I organise for shipping of my item?

Accepted Answer

There are three shipping instructions listed below; (i) local shipments and deliveries within Singapore (ii) international shipments to Singapore and (iii) international shipments outside of Singapore. The steps and information below are important to follow in order to prevent any issues and delays with shipment.

i. For local shipments and deliveries within Singapore, use the shipping details below.

Ship-To/Delivery Address Client’s Name & Contact No. Client’s Singapore Address

ii. For international shipments to Singapore, use the shipping details below.

Consignee Name/Import Tax Payer Party The Artling Pte Ltd 91B Tanjong Pagar Road Singapore 088 512 Contact No. +65 6223 0037

Ship-To/Delivery Address Client’s Name c/o The Artling Pte Ltd Client’s Singapore Address Contact No. +65 XXXX XXXX

It is important to list The Artling as the consignee/import tax payer of the shipment so that any payable taxes will be paid by the consignee (i.e. The Artling) and not be charged to the client. The Artling will pay any taxes for a Singapore shipment on behalf of the local client.

iii. For international shipments outside of Singapore, use the shipping details below.

Ship-To/Delivery Address Client’s Name & Contact No. Client’s Address

For all artwork shipments, please ensure that shipping insurance is included for the full artwork price.

Question 5

Are there specific criteria for the selection of artworks on the website?

Accepted Answer

The Artling is a curated site, and all pieces listed on the platform are reviewed by our team and selected before they are listed. Our team selects pieces that we believe have the greatest market potential for our clientele, and we focus on working with artist/designers who have a proven track record.

Artworks will be assessed based on the following selection criteria:

Does the artwork have a clear concept and strong technical skill?
Does the artwork demonstrate a creative approach to its composition, colors and design elements?
Do the artwork image(s) follow the guidelines?
Does the artist/designer have an established practice?
Is the quality of the work comparable to the other artworks on The Artling?

Please note that we reserve the right to select which pieces are selected to be published and we do not select artworks that present crude nudity, violence, or pieces that depict discrimination of any kind.

Question 6

What happens when I sell my Artwork?

Accepted Answer

For Artists, Designers & Galleries

Customer registers interest in your item: You will receive an automatic email notifying you about the customer's request for the shipping cost of your item to their address
Provide shipping cost: You will need to provide an accurate shipping cost from the item location to the buyer's address. The customer will then decide if they would like to proceed with their purchase.
Ship to their address: If they do proceed and check out, you will be notified and will then need to ship the item to their address. Please use a professional art handler or recognized local or international courier to ship the item to their address, and send us the shipment's tracking details!

For Artists with Open Prints

You will receive an automatic email notification
Send the high-resolution file of your work for us to organize printing

Please refer to our full Terms here if you're an Individual Artist/Designer or if you're a Gallery for further details.

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